October 2, 2023

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Categories: Basics

by admin_9281

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Categories: Basics

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How do I start using the platform?2024-07-16T15:56:42+00:00

Begin by signing up for our one-month free subscription. This trial period allows you to explore our services, browse candidates, and understand how our credits system works without any commitment.

What information is included in the anonymous candidate presentation?2024-07-16T15:55:06+00:00

Each candidate profile includes details about their skills, desired rates, availability, and all necessary employment-related information, presented anonymously.

What happens when I purchase a candidate?2024-07-16T15:54:45+00:00

Upon purchase, you receive a comprehensive profile that includes the candidate’s contact details and professional resume. You can then use this information to reach out and engage with the candidate.

How are candidates verified?2024-07-16T15:54:23+00:00

Some candidates undergo a technical verification process to confirm their skills and competencies. Verified candidates are labeled accordingly, providing you with added assurance of their qualifications.

What if a candidate doesn’t respond to my outreach?2024-07-16T15:54:02+00:00

In the rare event that a candidate does not respond to your attempts to contact them, you can request a refund. We process these requests automatically to ensure your satisfaction.

How does the subscription model work?2024-07-16T15:53:39+00:00

When you purchase a subscription, you are allocated credits that you can use to buy access to candidates. The subscription model offers a more flexible and cost-effective approach to recruitment compared to traditional methods.

What are the benefits of subscribing?2024-07-16T15:53:16+00:00

Subscribing offers several benefits, including cost savings, flexibility, access to high-quality candidates, and a satisfaction guarantee. The credits system allows you to manage your recruitment budget effectively and only pay for the candidates you need.

How do I reach out to candidates?2024-07-16T15:52:44+00:00

You can contact candidates via email or phone, depending on your preference and the contact details provided in their profile. Candidates available by phone may come at a premium due to their higher accessibility.

What guarantees do you offer?2024-07-16T15:52:10+00:00

We guarantee communication with candidates and the accuracy of their advertised skills. If a candidate does not respond or does not possess the skills as advertised, you can request a refund, which we process automatically.

Can I cancel my subscription?2024-07-16T15:51:47+00:00

Yes, you can cancel your subscription at any time. However, we recommend utilizing the one-month free trial to fully explore our platform and its benefits before making a decision.

How are the credits allocated and used?2024-07-16T15:51:26+00:00

Credits are allocated to your account upon subscribing. You use these credits to purchase access to candidate profiles. The number of credits required per candidate may vary based on factors such as verification status and contact method.

Is my data secure on your platform?2024-07-16T15:51:04+00:00

Yes, we prioritize data security and ensure that all candidate and employer information is protected through robust security measures. Your privacy and data integrity are our top concerns.

Feel free to contact our support team if you have any other questions or need further assistance!

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