[kaya_qrcode title_align="alignnone" ecclevel="L" border="1" color="#ffffff" bgcolor="#277EFF" align="alignnone" content_url="1" download_align="alignnone" null="#ffffff"] Candidate DD0BT Share this profile

Poland, Łódź

Regular ,6 years

With over six years of IT experience, the candidate excels in change management and service desk roles. They hold a degree in Polish Philology from a notable university and have consistently advanced in their career, currently leading a team.

Service Desk Administration Expert

Lead is Frozen ❄️

Hourly rate: 44.64 PLN

Start date:

Available NOTICE

Work mode:

Hybrid

Remote

Capacity: 8 hdaily

Form of contract: Employment or Contract

Specialization

Service Desk

Skillset

Polish

Change Management

English

Customer Service

SLA

ServiceNow

Active Directory

Incident Management

ITIL Foundations

Network Troubleshooting

Problem Management

Change Management Service Process Lead

Tech Company

Łódź, Woj. Łódzkie, Polska

Sep 2022 - Present

Change Process Controller

Tech Company

Łódź, Woj. Łódzkie, Polska

Jul 2020 - Sep 2022

Service Desk

Tech Company

Łódź, woj. łódzkie, Polska

Nov 2018 - Feb 2020

Client Advisor

Tech Company

Łódź, woj. łódzkie, Polska

Apr 2014 - Oct 2018