[kaya_qrcode title_align="alignnone" ecclevel="L" border="1" color="#ffffff" bgcolor="#277EFF" align="alignnone" content_url="1" download_align="alignnone" null="#ffffff"] Candidate IAF4G

Based:

Poland Poland, Kraków

Seniority:

Senior ,11 years

Description:

A highly experienced Business/System Analyst with extensive commercial experience in digital development and customer support leadership roles. Holds a Bachelor of Engineering degree with a focus on IT consultancy in recent roles.

Experienced IT Analyst

Lead is Frozen ❄️
Hourly rate: 118.75 PLN
Start date:
Available Now
Work mode:
hybrid Hybrid
Capacity: 8 hdaily
Form of contract: Employment or Contract

Specialization

Business Analyst Digital Marketing Line Support New Business Development Service Desk

Skillset

Stakeholder Management
Ticketing Systems
Communication Skills
Customer Service
Content Marketing
IT Services and Products
Networking Skills
Windows
Analytical Skills
Data Analysis Tools
Project Management Tools
User Stories
ITIL Foundations
Incident Management
Jira
ServiceNow
Project Management
Salesforce
Agile Methodologies
Remote Desktop
Change Management
Microsoft Office Suite
Hardware Troubleshooting

Business/System Analyst

company Tech Company
calendar Jan 2025 - Present

Digital Development Consultant

company Financial Institution location Cracow, Małopolskie, Poland
calendar Jul 2020 - Jan 2025

Customer Support Team Lead

company Tech Division location Cracow Metropolitan Area
calendar Jul 2018 - Jul 2020

Customer Support / Platform Specialist

company Tech Division location Cracow Metropolitan Area
calendar Jun 2017 - Jun 2018

KYC Analyst

company Financial Services location Kraków Area, Poland
calendar Jun 2014 - May 2017
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