[kaya_qrcode title_align="alignnone" ecclevel="L" border="1" color="#ffffff" bgcolor="#277EFF" align="alignnone" content_url="1" download_align="alignnone" null="#ffffff"] Candidate JS72C Share this profile

Poland, Poznań

Senior ,5 years

A professional with extensive experience in e-commerce and IT support, currently working as a platform support specialist for SAP Hybris. They have a strong background in managing technical issues and providing exceptional customer service.

Customer Support Professional with IT Interest

Lead is Frozen ❄️

Hourly rate: 71.43 PLN

Start date:

Available Now

Work mode:

Hybrid

On site

Relocate

Remote

Capacity: 8 hdaily

Form of contract: Employment or Contract

Specialization

Database Administration Line Support Product Owner Service Desk Systems Administration

Skillset

Customer Feedback Collection

Ticketing Systems

Data Analysis Tools

Communication Skills

Problem Management

SLA

Customer Service

Polish

Gmail

Windows

Stakeholder Management

User Stories

Mobile Devices

Agile

Microsoft Office Suite

Backlog Management

ITIL Foundations

Incident Management

Product Roadmapping

Jira

English

SQL

MySQL

Sprint Planning

L1 Platform Support Specialist for SAP Hybris

Company

Apr 2023 - Dec 2024

E-commerce Product Manager

Company

Dec 2022 - Mar 2023

E-Business Support Specialist

Company