[kaya_qrcode title_align="alignnone" ecclevel="L" border="1" color="#ffffff" bgcolor="#277EFF" align="alignnone" content_url="1" download_align="alignnone" null="#ffffff"] Candidate PI6O3 Share this profile

Poland, Piaseczno

Principal ,15 years

With over 15 years of IT experience, this professional excels in managing global IT operations and improving service delivery. They have led significant projects involving extensive collaboration with cross-functional teams and have a strong command of IT

Project Manager focused on service delivery.

Lead is Frozen ❄️

Hourly rate: 154.76 PLN

Start date:

Available Now

Work mode:

Hybrid

Capacity: 8 hdaily

Form of contract: Employment or Contract

Specialization

Project Manager

Skillset

Problem Management

Quality of Service

Conflict Resolution

IT Services and Products

Analytical Skills

Stakeholder Management

Communication Skills

Agile

Change Management

ITIL Foundations

Incident Management

Customer Service

English

Polish

Technical Support

Contract Management

Jira

Microsoft Office

Risk Management

Lead Generation

Strategy Planning

ServiceNow

German

Senior Service Owner

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Nov 2022 - Dec 2024

Service Delivery Manager

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Aug 2022 - Oct 2022

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Sep 2020 - Jun 2022

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Jan 2016 - Sep 2020

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Jun 2016 - Jun 2017

Major Incident Manager

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Aug 2013 - Dec 2015

Payment Solution Administrator

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Aug 2011 - Jul 2013

Incident Manager

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Jan 2010 - Dec 2010

GNOC/Front Office Assurance Operator

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Jul 2008 - Dec 2009

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Feb 2008 - Jun 2008

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Mar 2007 - Feb 2008