[kaya_qrcode title_align="alignnone" ecclevel="L" border="1" color="#ffffff" bgcolor="#277EFF" align="alignnone" content_url="1" download_align="alignnone" null="#ffffff"] Candidate QV0MU Share this profile

Poland, Łódź

Regular ,6 years

The individual has extensive experience in IT and process service expertise, recently holding a position in financial services. They possess certifications in Microsoft 365 Copilot and cybersecurity threats, showcasing strong IT proficiency.

IT Process Expert and Data Analyst

Lead is Frozen ❄️

Hourly rate: 31.25 PLN

Start date:

Available Now

Work mode:

Remote

Capacity: 8 hdaily

Form of contract: Employment or Contract

Specialization

Data Analyst Line Support Service Desk

Skillset

Remote Desktop

SLA

Ticketing Systems

Incident Management

Customer Service

ServiceNow

Network Troubleshooting

Printers

Hardware Troubleshooting

Windows

VPN

Excel

Data Visualization

Data Analytics

Office265 Administration

Change Management

ITIL Foundations

Mobile Devices

Microsoft Exchange

Active Directory

Jira

Financial Services Account Associate

Tech Consulting Firm

Poznań, Wielkopolskie, Poland

Dec 2024 - Present

Process Service Expert

Tech Corporation

Woj. Łódzkie, Polska

Nov 2022 - May 2024

Data Analyst

Global Consulting Services

Wrocław, Woj. Dolnośląskie, Polska

Nov 2020 - May 2022

Service Desk Expert

Tech Corporation

Łódź, woj. łódzkie, Polska

Jul 2019 - Nov 2020

1st line agent

Tech Corporation

Łódź, woj. łódzkie, Polska

Apr 2017 - Jun 2019

Assistant Housekeeper

Company

Łódź, woj. łódzkie, Polska

Jun 2016 - Oct 2016

Stock Control

Company

Manchester, Zjednoczone Królestwo

May 2014 - Sep 2015